Last updated: March 13, 2026

Welcome to Penetrating Trauma Special OPS ("we," "us," or "our"). Your privacy is very important to us. This Privacy Policy explains what personal data we collect, how we use and protect it, and the rights you have regarding your information, in accordance with Colombia's Law 1581 of 2012 and other applicable regulations.

1. Data Controller

The data controller responsible for the processing of your personal data is Penetrating Trauma Special OPS

For privacy-related inquiries, you may contact us at specialops@penetratingtrauma.org.

2. What Information Do We Collect?

We collect information to operate our website and manage your access to our products.

Identification and Contact Information
When you register, make a purchase, or subscribe to our newsletter, we collect your first name, last name, and email address.

Transaction Information (Non-Financial)
When you purchase the eBook, the transaction is processed by a trusted third party, such as Shopify, Hotmart, Stripe, or PayPal. We do not collect or store your credit card information. We receive payment confirmation from these processors, along with your billing details, such as your name, country, and email address, as well as the information necessary to activate and manage your access.

Browsing Data and Cookies
We use cookies and similar technologies, including:

• Essential Cookies: Required for the website to function properly, such as logging in and processing your shopping cart.

• Analytics Cookies: Used to understand how users interact with our website, which pages are most visited, and how we can improve our services.

You can manage your cookie preferences through your browser settings.

3. How Do We Use Your Information?

We use your personal data for the following purposes:

• To process your purchase and manage your access to the eBook and/or clinical cases.

• To communicate with you regarding your account, important product updates, and technical support requests.

• To send valuable content and relevant updates for marketing purposes, we must obtain your explicit consent.

• To analyze and improve the performance and usability of our website.

• To prevent fraud, protect the security of our services, and comply with legal and tax obligations.

4. With Whom Do We Share Your Information?

We do not sell, rent, or transfer your personal data to third parties for marketing purposes.

We only share your information with essential service providers that help us operate our business, including:

• Payment processors such as Stripe and PayPal securely process payments.

• E-commerce and hosting platforms such as Shopify and Hotmart will be used to host our products and manage user accounts.

• Analytics tools such as Google Analytics are used to measure website traffic and usage.

• Legal authorities, when required by law or court order.

5. Data Retention

We will retain your personal data for as long as you maintain an active account with us or as long as necessary to fulfill the purposes described in this Privacy Policy. We may also retain your information for an additional period as required to comply with legal obligations, including accounting, tax, and dispute resolution requirements.

6. Your Rights

In accordance with Colombia's Law 1581 of 2012, you have the right to:

• Access the personal data we hold about you.

• Update or correct your information if it is inaccurate or incomplete.

• Request deletion of your personal data from our databases, provided that we are not legally required to retain it.

• Object to the processing of your data for specific purposes, such as direct marketing.

To exercise any of these rights, please get in touch with us at specialops@penetratingtrauma.org and provide proof of your identity.

7. Data Security

We are committed to protecting your information through appropriate technical and organizational security measures designed to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, together with the "Last updated" date.

Last updated: October 22, 2025

Welcome to Penetrating Trauma Special OPS ("we"). Your privacy is of utmost importance. This Privacy Policy describes what personal data we collect, how we use and protect it, and your rights regarding that data, in compliance with Colombian Law 1581 of 2012 and other applicable regulations.

1. Data Controller

The entity responsible for processing your personal data is Penetrating Trauma SPECIAL OPS. Contact email for privacy matters: specialops@penetratingtrauma.org

2. What information do we collect?

We collect information to operate our site and manage your access to the product:

• Identification and Contact Information: When you register, purchase, or subscribe to our newsletter, we collect your first and last name and email address.

• Transaction Information (Non-Financial): When you purchase the eBook, the transaction is processed by a trusted third-party service (e.g., Shopify, Hotmart, Stripe, or PayPal). We do not collect or store your credit card information. We receive payment confirmation, your billing information (name, country, email address), and the information necessary to activate and manage your access from these processors.

• Browsing Data and Cookies: We use cookies (small files stored on your browser) and similar technologies. These include:

  • Essential Cookies: Necessary for the site to function (e.g., logging in, processing the shopping cart).

  • Analytical cookies: To understand how users interact with our site (e.g., Google Analytics), which pages are popular, and how to improve the service.

  • You can manage your cookie preferences in your browser settings.

3. How do we use your information?

We use your data for the following purposes:

• To process your purchase and manage your access to the eBook and/or the clConcos cases.

• To communicate with you about your account, important product updates, and technical support requests.

• To send valuable content and relevant news (marketing), we will provide you with our explicit consent to do so.

• To analyze and improve the performance and usability of our website.

• To prevent fraud, protect the security of our service, and comply with our government and tax obligations.

4. With whom do we share your information?

We do not sell, rent, or transfer your personal data to third parties for marketing purposes.

We only share your information with essential service providers who help us operate:

• Payment processors (e.g., Stripe, PayPal) to securely manage payments.

• E-commerce and Hosting Platforms (e.g., Shopify, Hotmart) to host the product and manage user accounts.

• Analytical tools (e.g., Google Analytics) to measure site traffic.

• Legal Authorities: If we are required by a court order or by law.

5. Data Retention

We will retain your personal data for as long as you maintain an active account with us or as long as necessary to fulfill the purposes described in this policy. We will also retain it for the additional time required to comply with our legal obligations (e.g., accounting and tax requirements) and to resolve disputes.

6. Your Rights (ARCO Rights)

According to Law 1581 of 2012, you have the right to:

• Access: to know what personal data we have about you.

• Update or correct your information if it is inaccurate or incomplete.

• Cancellation (Deletion): Request the removal of your data from our databases, provided that we do not have a legal obligation to retain it.

• Object: To object to the processing of your data for specific purposes, such as direct marketing.

To exercise these rights, please get in touch with us at specialops@pentratingtrauma.org and provide proof of your identity.

7. Data Security

We are committed to protecting your information through appropriate technical and organizational security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data.

8. Policy Modifications

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the date "Last Updated".